1. RETURN WINDOW
- 30 Days from delivery date for unworn, unwashed items
- Original tags must be attached
- Proof of purchase required
2. HOW TO RETURN
- Log in to your account at flattercurves.com/account
- Select “Order History” → “Request Return”
- Pack items securely in original packaging
- Attach prepaid return label (U.S. orders only)
3. RETURN METHODS
- U.S. Customers: Free prepaid return label
- International Customers: Customer pays return shipping
- We recommend insured, trackable mail
4. REFUND PROCESS
- Processing time: 5-7 business days after receipt
- Refund issued to original payment method
- Original shipping fees non-refundable
5. NON-RETURNABLE ITEMS
- Final sale items (marked as such)
- Worn or damaged merchandise
- Swimwear (hygiene reasons)
6. EXCHANGES
- Available for size exchanges (subject to stock)
- Initiate through your account at flattercurves.com/exchanges
7. DAMAGED/INCORRECT ITEMS
Contact us within 7 days via:
- Your account dashboard
- Help Center at flattercurves.com/help
Include photos of the issue
8. STORE CREDIT
Optional for:
- Returns outside policy window
- International returns
Redeemable at flattercurves.com
9. RETURN STATUS
Track your return at flattercurves.com/track-return